Listening Now Blog

Archive for April, 2010

Resisting the Sweeping Temptation: the curse of generalising

Thursday, April 29th, 2010

I stole a glance at my watch.  How much longer was she going to talk for, I wondered?  Not much longer, I hoped.  I got it the first time around, and we were deep into the third telling.  Guy was clearly an ignorant selfish blockhead.  As I’d heard it (many times in the one sitting), [...]

Leadership and the Listening Connection

Wednesday, April 21st, 2010

I sat down to write this piece on the link between leadership and listening and got stumped.   The link between good leadership and listening seems so self-evident (and has been written about so extensively) that it was a challenge to come up with something fresh about it.  So I asked a number of leaders about [...]

Listening to my inner shopper

Wednesday, April 14th, 2010

In early December 2009, I was driving home from doing the grocery shopping and I had a moment of inspiration.  Right there in the car, at 60 kilometres an hour.  It happened so quickly, I almost dismissed it before the idea had time to take hold.  The idea was that I should take 12 months [...]

Manipulated Meanings: How Distortion Ruins our Communication

Wednesday, April 14th, 2010

Distortion occurs quite frequently in human communication.  We hear a message, and instead of listening to all that is said, and only all that is said (“the truth, the whole truth and nothing but the truth so help me God”), we manipulate what we hear and twist it into something else.  Here are some reasons [...]